Christmas Returns

Our returns policy is amended at this time of year as we understand that people like to start their Christmas shopping right about....now!

Please see the returns policy for our stores and our website below - 

Items bought in Store

Anything bought in store between Sunday 27th October and Tuesday 24th December can be refunded or exchanged in store before Saturday 11th January. All we ask is that they are in their original condition (including tags) with a valid proof of purchase (receipt or gift receipt).

Refunds from Gift Receipts will be given on a Footasylum Gift Card.

Stores don't process returns between Thursday 26th December to Sunday 29th December. As of the 30th December everything is back to normal!

Our normal 14 day returns policy will be applied to anything bought in store from Thursday 26th December.

Items bought Online

Anything bought online between Sunday 27th October and Tuesday 24th December can be refunded or exchanged by returning them to us using the methods provided by Saturday 11th January. All we ask is that they are in their original condition (including tags).

As normal, we are unable to process refunds to a different payment method than the one used on the order.

Our normal 14 day returns policy will be applied to anything bought in store from Thursday 26th December.

Our usual returns policy can be found here - Returns