What is your Returns Policy in store?

Our returns policy should be clearly displayed at the till point and is reiterated on your receipt.

If you've purchased an item in one of our stores, we're happy to offer a refund, providing it is returned in an unused and saleable condition within 14 days of purchase with a valid receipt. If you wish to have an exchange or gift voucher, the item must be returned in an unused and salable condition within 28 days of the purchase with a valid receipt.

Please note that the returns policy for items purchased in store is different to that for items purchased online to reflect legal requirements of selling online. If an item has been purchased via our website, a full refund can be obtained for unwanted or faulty purchases.

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