My goods have been sent for inspection, when will I hear from you?

You will be given a receipt as proof that we have retained your goods. Please ensure you keep your original proof of purchase and proof of return.

The store will send the goods internally to our Inspections Team in our Warehouse. It can take up to 30 days for the inspection to be completed and for you to be notified of the outcome.

Your statutory rights aren't affected by this process.