When I went to pay for an item, the price on the till was more than the price on the tag but the Store refused to sell it to me at the lower price, what can I do?

We take great care when pricing products in store but unfortunately, we are only human and mistakes do sometimes happen.

The store will advise you of the correct price before you purchase so that you can decide whether or not you are happy to pay the higher price.

The store manager will then ensure that any remaining stock is correctly priced.

Please be aware that we are not legally obliged to sell you the item at the incorrectly marked price. The price shown is an “invite to treat” and there is no contract between us until you accept the price advised at the till point and purchase the item.

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