What will I need to collect my order in store?

You will receive a call, text or email from a member of staff in store to advise when your order is ready for collection.

You will need the payment card used (if paid for by credit/debit card) plus one other form of ID. We can accept a driving licence, national ID card or a utility bill that's less than 3 months old. If you have paid using PayPal, two forms of ID will be required. Because a passport does not contain your address we can't accept it as proof of ID unfortunately.

For security purposes, we can't let anyone collect an order on behalf of someone else or without the appropriate confirmation and ID. Please make sure you have it with you, it makes it loads quicker for you!