Frequently Asked Questions

Help & Advice

• Popular Questions

  • ★ My parcel says delivered, but it isn't here. What do I do?
  • ★ Deliveries to Ireland - Update❗
  • Why is my Paypal payment not going through?
  • Why doesn't my discount code or promotion code work?
  • Next Day Delivery
  • Where is my delivery / order?
  • Live Chat?
  • How long will it take for you to refund me?
  • How do I return my order for an exchange or a refund?
  • I've made a mistake on my order, can I change it?
  • My Delivery is late, lost or not where I was told it had been left.